Dignity Group Conversations

Dignity Group Conversations

One of the ways that dignity can be promoted in care homes is by leading group conversations. What these group conversations aim to do is to give people space and time to discuss issues from their practice that are challenging. Sometimes, you may not know the right thing to do and may be unsure what reasons you should give for doing one thing rather than another. Examples could include:

  • How should a care giver respond when a resident refuses care?
  • Should you follow the instructions of a relative when they recommend something that a care giver thinks is not in the best interests of the resident?
  • What should you do if you see a care giver showing disrespect for a resident, relative or colleague?

Activity 8

In your group, try out the following framework and work through one of your own examples of a situation relating to dignity in care that you were unsure about.

The DIGNITY Framework for group conversations:

D escribe the situation – What happened? What was said? Where did this happen? When did it happen? What led up to the situation? Is this part of a wider issue?

I dentify the key people involved – What was their relationship to each other? What was your role? How did you respond? How do you think the other people felt?

G ather more information – Other members of the group to ask questions they think relevant to a fuller understanding of the situation, for example: Whose interests are at stake? Is someone’s dignity being threatened? How? What are the options available to those involved? What did the person at the centre want for him/herself? What was good about the situation? What was not so good?

N ote the different perspectives on the situation – group members to state the arguments that support the course of action that was taken? What were the arguments against? What do the arguments have to do with dignity?

I ndicate agreement with the course of action – ask each group member to give opinion and to say what they thought should have happened and why.

T hank participants for sharing their opinions and for listening well to others.

Y our learning from the conversation? Share what has been learnt from the discussion and say what responses will promote dignity in care in the future.

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